Shipping policy

Processing Time

Once your order has been placed and payment confirmed, our team will begin processing it. Please allow 1-2 business days for order processing. Orders placed after business hours will be processed the following business day.

Estimated Delivery Time

  • United States: Free shipping with estimated delivery in 3-6 business days.

  • Canada, United Kingdom & Australia: Reliable tracked shipping. Estimated delivery 7-10 business days. Shipping costs are calculated at checkout.

Please note that delivery times may vary depending on product availability, destination, and unforeseen factors.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delivery Attempts

Our shipping partners will make multiple delivery attempts. If the first attempt is unsuccessful, they will leave a notification and try again. To avoid delays, please ensure your shipping details are accurate and complete.

Order Changes & Cancellations

If you need to make changes or cancel your order, please contact our support team as soon as possible. Once your order has been processed or shipped, we may not be able to accommodate changes.

Contact Us

For any questions or concerns regarding shipping, delivery, or order status, please contact our team at contact@welliolab.com or text us at +1 (315) 494-2435.

By placing an order with WellioLab™, you agree to the terms outlined in this Shipping Policy. We may update this policy at any time without prior notice, and any changes will be posted here.

Thank you for choosing WellioLab™. We appreciate your trust and look forward to serving you.